Terms & conditions
OVERVIEW
Last updated juni 2025
These General Terms and Conditions (“Terms”) apply to all offers, agreements, orders, and deliveries made by Ypsi (Greenvall B.V.), located at Zinkstraat 24, Box A4706, 4823 AD Breda, the Netherlands (Chamber of Commerce number: 81073526). By using our website or placing an order, you accept and agree to be bound by these Terms.
1. Company information
Zinkstraat 24, Box A4706
4823 AD Breda, The Netherlands
E-mail: [email protected]
KvK: 81073526
2. Offers and Pricing
2.2 Pricing errors and obvious mistakes do not bind Ypsi.
2.3 All prices are shown in euros and exclude VAT and other government-imposed levies unless stated otherwise.
2.4 Offers do not apply automatically to future orders.
3. Personal Data and Privacy
3.1 You must provide accurate, complete, and up-to-date information when placing an order.
3.2 Ypsi handles your data with the utmost care and in accordance with our Privacy & Cookie Policy.
3.3 Your personal data will not be shared with third parties without your prior consent, unless necessary for fulfilling our obligations.
3.4 You can access or update your personal data via your account at any time.
4. Agreement Formation
4.1 An agreement is formed once Ypsi confirms receipt and acceptance of your order.
4.2 Any changes to the agreement must be approved by Ypsi in writing.
5. Delivery
5.1 We aim to dispatch your order promptly. Delivery times are indicative and not binding.
5.2 Ypsi is not liable for delays beyond our control.
5.3 You are responsible for providing a correct delivery address. Additional costs due to incorrect addresses are borne by you.
5.4 If delivery is delayed by more than 30 days, you may cancel the agreement. Ypsi will refund the amount within 14 days after receiving the returned goods.
6. Payment
6.1 Orders must be paid in full before processing.
6.2 Accepted payment methods include iDEAL, SEPA transfers, and international wire (SWIFT) transfers.
6.3 Payment must be made to the designated Ypsi account.
7. Retention of Title
Products remain the property of Ypsi until full payment has been received.
8. Returns and Right of Withdrawal
8.1 Consumers have the right to withdraw from the agreement within 14 days after receipt of the product.
8.2 Products must be returned unused, undamaged, in original packaging, and with all accessories.
8.3 The cost of return shipping is borne by the buyer.
8.4 Upon proper return, Ypsi will refund the purchase amount within 14 days.
9. Product Warranty
9.1 Ypsi guarantees that the delivered products conform to the specifications listed on the website.
9.2 If a product is defective upon delivery, you must notify us within 14 days.
9.3 In such cases, Ypsi may replace, repair, or refund the product at its discretion.
9.4 Warranty does not apply if defects are due to misuse, improper handling, or unauthorized modifications.
10. Liability
10.1 Ypsi’s liability is limited to the value of the defective product.
10.2 We are not liable for indirect damages, including loss of income, data, or other consequential loss.
10.3 These limitations do not apply in cases of gross negligence or intent by Ypsi.
11. Risk and International Shipping
11.1 Ypsi assumes responsibility for dispatch within the Netherlands, including customs clearance.
11.2 Buyers outside the Netherlands are responsible for their own local customs requirements and final delivery.
12. Account Use and Website Conduct
12.1 If you create an account, you are responsible for maintaining confidentiality of login details.
12.2 Misuse of the website, including introducing malware or scraping data, is strictly prohibited.
12.3 Ypsi may restrict or terminate access in the event of abuse.
13. User Content
13.1 Content submitted by users (e.g., reviews) must be lawful and respectful.
13.2 Ypsi reserves the right to remove or moderate content and is not liable for user submissions.
13.3 By submitting content, you grant Ypsi a non-exclusive right to use it for promotional or informational purposes.
14. Intellectual Property
14.1 All intellectual property rights relating to the website, including design, content, product names, and trademarks, remain the property of Ypsi or its licensors.
14.2 You may not reproduce, distribute, or publicly display content without written permission.
15. Force Majeure
15.1 Ypsi is not liable for failure or delay in performance due to circumstances beyond our control (e.g., natural disasters, strikes, pandemics).
16. Legal Compliance
16.1 You are responsible for complying with all applicable laws and regulations in your jurisdiction, including import and export laws.
17. Termination and Suspension
17.1 Ypsi may suspend or terminate access to services for violations of these Terms.
17.2 Termination does not affect accrued rights and obligations.
18. Indemnification
You agree to indemnify and hold harmless Ypsi from any claims, damages, or liabilities arising from your misuse of the website or breach of these Terms.
19. Changes to Terms
Ypsi reserves the right to update these Terms. Continued use of the website after changes implies acceptance of the revised Terms.
20. Governing Law and Jurisdiction
20.1 These Terms are governed by Dutch law.
20.2 Disputes shall be submitted to the competent court in Breda, the Netherlands.
20.3 Parties will first attempt to resolve disputes amicably before initiating legal proceedings.
Contact
For questions, complaints, or notices, please contact us.